FREQUENTLY ASKED QUESTIONS
The Answers You Need
HOW DO I ORDER ONE OF YOUR CUSTOM CLOTHING?
To get started with custom clothing, you can either contact us directly or choose one of the custom option in clothing/accessories and write in the drop down list your design. If you contact us directly, we will need to know your specific requirements, such as the type of clothing you want, the design you want, and the size you need.
WHAT IS YOUR RETURN POLICY?
We only do returns on misprinted/damaged/defective items which must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
More information on our Store policy page
WHAT ARE THE PAYMENT OPTIONS?
We accept Visa, Mastercard, American Express, and PayPal.
DO YOU SELL GIFT CARDS?
Yes we do. The gift card section can be found in the menu. The minimum amount is £20 to purchase a gift card and is valid up to 24 months
DO YOU OFFER KLARNA OR ANY OTHER FINANCING OPTIONS?
Not at this current time but will hopefully be able to provide this option soon.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally. However, please note that international shipping rates may vary.Shipping is usually estimated between 7-12 working days
DO YOU TAKE CUSTOM ORDERS FOR THINGS THAT ARE NOT SHOWN ON THE WEBSITE?
Absolutely! If you have a design in mind that is not an option on the website, email us and we will try to help the best way we can
WHAT IS YOUR TURNAROUND TIME FOR CUSTOM CLOTHING?
Our turnaround time for custom clothing varies depending on the complexity of your order. However, we typically aim to ship and deliver all custom orders within 7-9 days of placing your order. Tracking details will be sent as soon as they become available.T-shirts tend to take shorter time, Flags and bikini’s a bit longer.
WHAT ARE THE BENEFITS OF CUSTOM CLOTHING?
There are many benefits to custom clothing, including:
· You can get exactly what you want, in terms of both style and fit.
· You can be sure that your clothing is made from high-quality materials.
· You can support local businesses.
· You can be unique and stand out from the crowd.
CAN I COMBINE OFFERS?
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