POLICIES AT PANTHYRE FASHION
Return Policy
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
To return an item, please contact us at [email protected] and provide us with your order number and the reason for the return (with photos if possible).
We will send you a return shipping label. Please ship the item back to us at your own expense. Once we receive the item, we will inspect it and issue a refund if the item is faulty or damaged.
If the item is not faulty or damaged, we will not issue a refund but will send back to your orginal shipping address.
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable)
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We hope you are happy with your purchase!
POLICIES AT PANTHYRE FASHION
Shipping Policy
Thank you for choosing Panthyre Fashion for your stylish needs. We want to ensure that your shopping experience is as smooth as possible. Please review our shipping policy carefully before placing your order.
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Order Processing Time: Once your order is placed, please allow up to 72 hours for processing before shipment. During this time, we'll prepare your items and ensure they meet our quality standards.
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Shipping Times: Shipping times vary depending on the product type. Please see below for estimated shipping durations after fulfillment:
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T-shirts, Sweatshirts, and Hoodies: 5-7 working days.
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Blendana’s: 7-11 working days.
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Bikinis, Blended Flag Grande & Balaclava: 10-12 working days.
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Please note that the above shipping times are estimates and may vary due to factors such as customs delays, peak seasons, or unforeseen circumstances. We'll do our best to keep you updated on any delays.
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Shipping Countries: We currently offer shipping to the following countries and regions:
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The United States
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Europe
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Aland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Ukraine, Vatican City
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The United Kingdom
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EFTA States: Iceland, Liechtenstein, Norway, Switzerland
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Canada
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Australia/New Zealand
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Japan
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Brazil
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Worldwide (Excluding the following countries):
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Afghanistan, Laos, Syria, Belarus, Myanmar, Yemen, Brunei, Niue, Central African Republic, Russia, Haiti, Sudan
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Shipping Charges: Shipping charges vary based on the destination and the weight of the package. You can view the shipping costs at checkout before completing your purchase.
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Tracking Your Order: Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this number to track your package's journey until it reaches your doorstep.
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Customs and Duties: Please note that international orders may be subject to customs duties and taxes imposed by the destination country's customs authorities. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
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Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately at Enquiries@panthyrefashion.com with your order number and details of the issue. We will work with the shipping carrier to resolve the matter as quickly as possible.
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Questions or Concerns: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team at Enquiries@panthyrefashion.com. We're here to assist you and ensure your shopping experience with Panthyre Fashion is delightful.
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Thank you for shopping with us!
Privacy Policy
Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or shop at our website.
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What Personal Information Do We Collect?
We collect the following types of personal information from you:
· Information you provide to us: We collect the personal information you provide to us when you create an account, place an order, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
· Information we collect automatically: We collect certain information automatically when you visit our website. This information includes your IP address, browser type, operating system, referring website, and the pages you visit on our website.
· Information from third-party sources: We may receive information about you from third-party sources, such as social media platforms or marketing partners. This information may include your name, email address, and demographic information.
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How Do We Use Your Personal Information?
We use your personal information for the following purposes:
· To provide you with our services: We use your personal information to provide you with the services you request, such as processing your orders, shipping your products, and providing customer support.
· To improve our services: We use your personal information to improve our services, such as personalizing your experience, making recommendations, and fighting fraud.
· To communicate with you: We use your personal information to communicate with you about your orders, our services, and other related matters.
· To market to you: We may use your personal information to market to you about our products and services. You can opt out of receiving marketing emails from us at any time.
· To comply with the law: We may use your personal information to comply with the law, such as to respond to legal requests or to enforce our terms of service.
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Who Do We Share Your Personal Information With?
We may share your personal information with the following third parties:
· Our service providers: We may share your personal information with our service providers who help us to operate our website and provide our services. These service providers may include payment processors, shipping companies, and marketing partners.
· Other businesses: We may share your personal information with other businesses for marketing purposes. You can opt out of receiving marketing emails from these businesses by following the instructions in the email.
· Law enforcement: We may share your personal information with law enforcement if we are required to do so by law or if we believe that sharing the information is necessary to protect our rights or the rights of others.
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How Do We Protect Your Personal Information?
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:
· Physical security: We store your personal information on secure servers.
· Technical security: We use encryption and other security measures to protect your personal information when it is transmitted over the internet.
· Employee training: We train our employees on the importance of protecting your personal information.
Your Rights
You have certain rights with respect to your personal information. These rights include the following:
· The right to access your personal information: You have the right to request a copy of your personal information.
· The right to correct your personal information: You have the right to request that we correct any inaccuracies in your personal information.
· The right to delete your personal information: You have the right to request that we delete your personal information.
· The right to object to the processing of your personal information: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
· The right to withdraw your consent: If you have given us your consent to process your personal information, you have the right to withdraw your consent at any time.
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How to Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any significant changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.
Effective Date
This Privacy Policy is effective as of 22/07/2023.